We want you to be satisfied with your order. Purchases from our online web store or the shop at school can be returned if they are unopened and unused within 30 days of purchase. You'll need to pay for return shipping and contact us for a return authorization number.
However, if your tool is defective or arrives broken, we will arrange for a return for replacement, refund, credit or exchange (your preference). For a broken or defective item we can send a label for return shipping.
Please contact us if you have any questions or if you'd like to start a return.